asha77 Privacy Policy

This Privacy Policy explains how asha77 ("we", "us", "our", "the Platform") collects, uses, stores, and protects the personal data of players and visitors who access asha77.app. We are committed to handling your personal information with transparency, care, and respect.

By registering an account or continuing to use the asha77 platform, you acknowledge that you have read and understood this Privacy Policy. This policy forms part of our Terms and Conditions and should be read alongside them.

If you have any questions about this Privacy Policy or how your data is handled, please contact us at [email protected] before using the platform.

asha77 collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform. Below is a clear breakdown of both categories.

Information you provide directly:

• Full legal name and date of birth (required for account registration and age verification).
• Email address and mobile phone number (used for account communication and two-factor authentication).
• Payment method details, including bKash or Nagad account numbers (used to process deposits and withdrawals).
• Identity verification documents such as a national ID card, passport, or driving licence (required for KYC compliance).
• Any information you provide when contacting asha77 support, including chat transcripts and email correspondence.

Information collected automatically:

• IP address and approximate geographic location.
• Device type, operating system, and browser version.
• Pages visited, time spent on the platform, and navigation patterns.
• Game activity logs, including bets placed, games played, and session durations.
• Cookie and tracking data as described in Section 6 of this policy.

asha77 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose not listed here without first obtaining your explicit consent.

• Account management: Creating, maintaining, and securing your asha77 player account.
• Identity verification: Confirming your age and identity as required by our KYC obligations.
• Payment processing: Facilitating deposits and withdrawals via bKash and Nagad.
• Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering, and unauthorised account access.
• Customer support: Responding to your enquiries, resolving disputes, and providing technical assistance.
• Platform improvement: Analysing usage patterns to improve the asha77 platform, fix bugs, and develop new features.
• Responsible gaming: Monitoring gaming activity to identify signs of problem gambling and to enforce self-exclusion requests.
• Marketing communications: Sending you promotional offers and updates — only if you have opted in to receive them. You can opt out at any time.
• Legal compliance: Meeting our obligations under applicable laws and regulations, including responding to lawful requests from authorities.

asha77 processes your personal data on the following legal grounds, depending on the specific purpose of the processing:

• Contractual necessity: Processing required to fulfil our obligations to you under the asha77 Terms and Conditions — including account management, payment processing, and customer support.
• Legal obligation: Processing required to comply with applicable laws, including KYC and anti-money laundering regulations.
• Legitimate interests: Processing carried out for fraud prevention, platform security, and improving our services, where these interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications, where you have explicitly opted in. You may withdraw this consent at any time.

Where asha77 relies on legitimate interests as the legal basis for processing, we have assessed that our interests do not override your fundamental privacy rights. If you have concerns about any specific processing activity, please contact us.

asha77 does not sell your personal data. We share your data only with the following categories of third parties, and only to the extent necessary for the stated purpose:

• Payment processors: bKash and Nagad receive the payment information necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and security standards.
• Identity verification providers: Third-party KYC services receive your identity documents to verify your age and identity. These providers are contractually bound to handle your data securely and confidentially.
• Fraud prevention services: We share device and behavioural data with fraud detection systems to protect the platform and all players from fraudulent activity.
• Game content providers: Live dealer game providers may receive your player ID and game activity data to operate the games you play. They do not receive your full personal profile.
• Legal and regulatory authorities: We will disclose personal data to law enforcement, regulators, or courts when required to do so by law or in response to a valid legal request.

asha77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. A cookie is a small text file stored on your device when you visit a website.

We use the following types of cookies:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options to improve your experience on return visits.
• Analytics cookies: Collect anonymised data about how players use the platform — which pages are visited most, where players drop off, and how features are used. This data helps us improve asha77.
• Marketing cookies: Used only if you have consented to receive personalised promotional content. These track whether you have engaged with a specific offer.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect the functionality of the asha77 platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

asha77 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure.

• All data in transit is encrypted using 256-bit SSL/TLS protocols.
• Sensitive data at rest — including identity documents and payment information — is stored using industry-standard encryption.
• Access to personal data within asha77 is restricted to authorised personnel on a strict need-to-know basis.
• Our systems are monitored continuously for suspicious activity and potential security threats.
• We conduct regular security reviews and vulnerability assessments of our platform infrastructure.
• Staff with access to personal data receive regular training on data protection and security best practices.

Despite our best efforts, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, asha77 will notify affected players without undue delay and take immediate steps to contain the incident.

asha77 retains your personal data for as long as your account is active and for a defined period after account closure, as required by our legal and regulatory obligations. The specific retention periods are as follows:

• Account data: Retained for the duration of your account and for five years after account closure, in line with standard financial record-keeping requirements.
• Transaction records: Retained for five years from the date of each transaction, as required for anti-money laundering compliance.
• Identity verification documents: Retained for five years after account closure or the completion of the KYC process, whichever is later.
• Support correspondence: Retained for two years from the date of the last interaction, unless the matter relates to an ongoing dispute.
• Marketing data: Retained until you withdraw your consent to receive marketing communications, after which it is deleted within 30 days.
• Analytics data: Anonymised and aggregated after 12 months; individual-level analytics data is not retained beyond this period.

After the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to you as an individual.

As a player on asha77, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond to all valid requests within 30 days.

• Right of access: You can request a copy of the personal data asha77 holds about you at any time.
• Right to rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: You can request that asha77 delete your personal data, subject to our legal retention obligations. We cannot delete data that we are legally required to retain.
• Right to restrict processing: You can ask asha77 to limit how we use your data in certain circumstances — for example, while a dispute is being resolved.
• Right to data portability: You can request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
• Right to object: You can object to processing based on legitimate interests, including profiling for marketing purposes.
• Right to withdraw consent: Where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

asha77 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use asha77 or provide any personal information to us.

If asha77 becomes aware that personal data has been collected from a minor, we will delete that data immediately and close the associated account. If you believe a minor has registered on asha77, please contact us at [email protected] so we can investigate and take appropriate action.

Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms. Our Responsible Gaming page contains additional guidance on this topic.

asha77 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.

The most current version of this Privacy Policy is always available at asha77.app/privacy-policy. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this policy periodically to stay informed about how asha77 protects your data.

Your continued use of the asha77 platform after a policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you should stop using the platform and contact support to close your account.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way asha77 handles your personal data, please get in touch with our team. We take all privacy enquiries seriously and aim to respond within 24 hours.

• Email: [email protected]
• Live Chat: Available 24/7 via the chat icon on the asha77 platform.
• FAQ: Visit our FAQ page for answers to common questions about your account and data.

For questions about your rights under this policy, please include "Privacy Request" in the subject line of your email so we can route your enquiry to the right team member promptly.